1. INTRODUCTION AND ACCEPTANCE
1.1 Agreement Overview
These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between Futy Tech LTD, a company registered in the United Kingdom under company number 16850504, with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ ("Chartero.ai", "we", "us", "our", "Company") and you ("User", "you", "your"), governing your access to and use of the Chartero.ai website located at https://www.chartero.ai (the "Website"), our artificial intelligence-powered trading advisory platform, and all related services, features, content, and applications (collectively, the "Services").
1.2 Acceptance of Terms
By accessing, browsing, registering for, or using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and all other policies and guidelines incorporated by reference herein. If you do not agree to these Terms in their entirety, you must immediately cease all use of the Services.
1.3 Capacity to Contract
You represent and warrant that:
- You are at least 18 years of age or have reached the age of majority in your jurisdiction
- You have the legal capacity and authority to enter into this Agreement
- If you are accepting these Terms on behalf of a company, organization, or other legal entity, you have the authority to bind that entity to these Terms
- You are not prohibited from using the Services under the laws of the United Kingdom, Turkey, or any other applicable jurisdiction
1.4 Amendments to Terms
We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. We will provide notice of material changes by:
- Posting the updated Terms on the Website with a new "Last Updated" date
- Sending notification to the email address associated with your account (where applicable)
- Displaying a prominent notice on the Website
Your continued use of the Services following any such modifications constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue use of the Services immediately.
2. DESCRIPTION OF SERVICES
2.1 Service Overview
Chartero.ai provides an artificial intelligence-powered platform that offers:
- AI-generated trading insights and market analysis
- Automated chart pattern recognition
- Technical indicator analysis and interpretation
- Market trend identification
- Educational content regarding trading strategies
- Interactive AI advisors that provide trading-related information
- Real-time and historical market data visualization
- Portfolio tracking and analysis tools
2.2 Nature of Service - Educational and Informational Only
IMPORTANT NOTICE: The Services provided by Chartero.ai are strictly for educational, informational, and research purposes only. Chartero.ai and its AI advisors:
- DO NOT provide financial advice, investment advice, or trading recommendations
- ARE NOT registered financial advisors, investment advisors, or broker-dealers
- DO NOT recommend buying or selling any specific securities, assets, or financial instruments
- DO NOT manage funds or execute trades on behalf of users
- DO NOT guarantee any particular investment results or outcomes
2.3 Not Financial Advice Disclaimer
ALL INFORMATION, ANALYSIS, INSIGHTS, PATTERNS, TRENDS, SIGNALS, SUGGESTIONS, AND CONTENT PROVIDED THROUGH THE SERVICES (WHETHER GENERATED BY ARTIFICIAL INTELLIGENCE OR OTHERWISE) ARE PROVIDED FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE CONSTRUED AS:
- Financial advice
- Investment advice
- Trading recommendations
- Solicitation to buy or sell securities
- Professional financial guidance
- Personalized investment strategy
You acknowledge and agree that you are solely responsible for your own investment and trading decisions. You should always:
- Conduct your own independent research and due diligence
- Consult with qualified, licensed financial advisors before making any investment decisions
- Verify all information from multiple independent sources
- Consider your own financial situation, risk tolerance, and investment objectives
2.4 Regulatory Compliance
Chartero.ai operates as an informational technology platform and is not:
- Authorized or regulated by the Financial Conduct Authority (FCA) in the United Kingdom
- Registered with the Securities and Exchange Commission (SEC) in the United States
- Licensed as a financial services provider in any jurisdiction
- Subject to financial services regulatory oversight
Users are responsible for ensuring that their use of the Services complies with all applicable laws and regulations in their jurisdiction.
2.5 Service Availability
We strive to ensure that the Services are available 24/7, however:
- We do not guarantee uninterrupted or error-free service
- Services may be temporarily unavailable due to maintenance, updates, or technical issues
- We reserve the right to modify, suspend, or discontinue any part of the Services at any time without prior notice
- We may impose usage limits or restrictions on certain features
3. USER ACCOUNTS AND REGISTRATION
3.1 Account Creation
To access certain features of the Services, you may be required to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information to keep it accurate and current
- Not create multiple accounts without our prior written consent
- Not create an account using false information or on behalf of someone other than yourself without authorization
- Not use an account that has been suspended or terminated
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials (username, password, API keys)
- All activities that occur under your account, whether authorized by you or not
- Immediately notifying us of any unauthorized access or security breach
- Using strong passwords and implementing appropriate security measures
- Not sharing your account credentials with any third party
We are not liable for any loss or damage arising from unauthorized use of your account, and you may be held liable for losses incurred by us or others due to unauthorized use of your account.
3.3 Account Termination
We reserve the right to suspend, disable, or terminate your account and access to the Services at any time, with or without cause, and with or without notice, if we believe that:
- You have violated these Terms or any applicable law
- You have engaged in fraudulent, abusive, or illegal activity
- Your use of the Services poses a security risk
- Your use of the Services could subject us to liability
- You have created multiple accounts in violation of these Terms
Upon termination, your right to use the Services will immediately cease. We may, but are not obligated to, delete your account data.
4. INTELLECTUAL PROPERTY RIGHTS
4.1 Ownership of Services
The Services, including but not limited to the Website, software, algorithms, artificial intelligence models, user interface, design, text, graphics, logos, icons, images, audio clips, data compilations, and all other content and materials (collectively, "Company Content"), are owned by or licensed to Chartero.ai and are protected by:
- United Kingdom copyright law
- International copyright treaties
- Trademark law
- Trade secret law
- Other intellectual property rights and laws
4.2 Limited License to Users
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
- Access and use the Services for your personal, non-commercial use
- View and display Company Content on your personal devices
- Use the Services in accordance with their intended purpose
This license does not grant you any rights to:
- Copy, modify, distribute, sell, or lease any part of the Services
- Reverse engineer, decompile, or disassemble the Services or any AI models
- Remove or alter any copyright, trademark, or other proprietary notices
- Use the Services for any commercial purpose without our prior written consent
- Create derivative works based on the Services
- Frame or mirror any part of the Services
4.3 Trademarks
"Chartero.ai", the Chartero.ai logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Futy Tech LTD. You may not use these trademarks without our prior written permission. Other names, logos, and brands are the property of their respective owners.
4.4 User-Generated Content
You retain ownership of any data, information, analysis, charts, notes, or other content that you create, upload, or input into the Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to:
- Use, reproduce, modify, adapt, publish, and display your User Content
- Improve our Services and develop new features
- Create aggregated, anonymized data for analytical purposes
You represent and warrant that:
- You own or have the necessary rights to all User Content you submit
- Your User Content does not violate any third-party rights
- Your User Content complies with these Terms and applicable laws
4.5 Feedback and Suggestions
If you provide us with any feedback, suggestions, ideas, or recommendations regarding the Services ("Feedback"), you grant us an unlimited, irrevocable, perpetual, royalty-free license to use, modify, and incorporate such Feedback into our Services without any obligation to compensate you or seek your approval.
5. ACCEPTABLE USE POLICY
5.1 Prohibited Uses
You agree not to use the Services to:
- Violate any applicable local, national, or international law or regulation
- Transmit any material that is defamatory, obscene, offensive, or otherwise objectionable
- Impersonate any person or entity or falsely state or misrepresent your affiliation
- Engage in any activity that could disable, overburden, or impair the Services
- Use any robot, spider, scraper, or other automated means to access the Services
- Attempt to gain unauthorized access to any portion of the Services
- Interfere with or disrupt the Services or servers or networks connected to the Services
- Upload or transmit viruses, malware, or other malicious code
- Collect or harvest any personally identifiable information from the Services
- Use the Services for any illegal or unauthorized purpose
- Engage in market manipulation, fraud, or other prohibited trading activities
- Solicitate other users for commercial purposes without our consent
- Circumvent or attempt to circumvent any security measures or access controls
5.2 Market Data Usage Restrictions
You agree not to:
- Redistribute, retransmit, or provide market data obtained through the Services to third parties
- Use market data for purposes other than your personal trading analysis
- Aggregate market data with data from other sources for commercial purposes
- Use automated systems to systematically download or extract market data
- Violate any applicable market data provider's terms of use or licensing agreements
5.3 AI System Restrictions
You agree not to:
- Attempt to reverse engineer, extract, or replicate our AI models or algorithms
- Use the Services to train competing AI systems or models
- Manipulate or attempt to manipulate AI-generated responses for malicious purposes
- Present AI-generated content as your own original work without attribution
- Use AI-generated content to deceive others or misrepresent market conditions
5.4 Enforcement
We reserve the right to investigate any suspected violations of these Terms and to take appropriate action, including:
- Removing or disabling access to prohibited content
- Suspending or terminating user accounts
- Reporting violations to law enforcement authorities
- Taking legal action to recover damages
6. DISCLAIMERS AND LIMITATIONS OF LIABILITY
6.1 No Warranty - Services Provided "AS IS"
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CHARTERO.AI EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability, fitness for a particular purpose, title, and non-infringement
- Warranties that the Services will be uninterrupted, error-free, secure, or free from viruses or harmful components
- Warranties regarding the accuracy, reliability, timeliness, or completeness of any content, data, or information provided through the Services
- Warranties that any AI-generated analysis, insights, or patterns will be accurate or profitable
- Warranties that defects will be corrected or that the Services will meet your requirements
6.2 Market Data Disclaimer
Market data provided through the Services is obtained from third-party data providers. We do not guarantee the accuracy, completeness, or timeliness of market data. Market data may be delayed, contain errors, or be subject to technical malfunctions. You acknowledge that:
- Real-time data may be delayed by up to 15 minutes or more
- Historical data may contain inaccuracies or gaps
- Data feeds may be interrupted or unavailable
- We are not liable for any losses resulting from reliance on inaccurate or delayed data
6.3 AI Technology Limitations
You acknowledge and understand that:
- Artificial intelligence technology has inherent limitations and may produce inaccurate, incomplete, or misleading results
- AI-generated analysis is based on historical patterns and does not predict future performance
- AI models may not account for unprecedented market events, black swan events, or changing market dynamics
- AI-generated content should never be the sole basis for investment decisions
- Past performance of AI models does not guarantee future results
6.4 Trading Risks Disclaimer
IMPORTANT RISK DISCLOSURE:
Trading and investing in financial markets involves substantial risk of loss and is not suitable for all investors. You acknowledge and agree that:
- You could lose some or all of your invested capital
- Past performance is not indicative of future results
- High volatility can result in rapid and substantial losses
- Leverage can magnify both gains and losses
- Market conditions can change rapidly and unexpectedly
- No trading system or methodology has ever been developed that can guarantee profits or eliminate risk
- The use of AI-generated insights does not reduce trading risk
You should only trade with money you can afford to lose. Before trading, you should carefully consider your financial situation, investment objectives, level of experience, and risk tolerance. You should consult with qualified financial professionals before making any investment decisions.
6.5 Third-Party Content and Links
The Services may contain links to third-party websites, services, or content that are not owned or controlled by Chartero.ai. We:
- Do not endorse or assume responsibility for any third-party sites, information, materials, products, or services
- Are not liable for any harm or damages related to third-party content or services
- Do not control and are not responsible for the privacy practices of third parties
Your use of third-party websites and services is at your own risk and subject to the terms and conditions of those third parties.
6.6 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
6.6.1 Exclusion of Certain Damages
CHARTERO.AI, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES
- DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
- TRADING LOSSES, INVESTMENT LOSSES, OR MISSED OPPORTUNITIES
- DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR INFORMATION
- DAMAGES RESULTING FROM INTERRUPTION OR CESSATION OF THE SERVICES
- DAMAGES ARISING FROM ERRORS, OMISSIONS, OR INACCURACIES IN CONTENT OR DATA
- DAMAGES CAUSED BY THIRD PARTIES OR THIRD-PARTY CONTENT
EVEN IF CHARTERO.AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
6.6.2 Liability Cap
IN NO EVENT SHALL CHARTERO.AI'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT INCLUDING NEGLIGENCE, WARRANTY, OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, TO CHARTERO.AI FOR THE SERVICES DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED POUNDS STERLING (£100), WHICHEVER IS GREATER.
6.6.3 Basis of the Bargain
YOU ACKNOWLEDGE THAT CHARTERO.AI HAS OFFERED THE SERVICES, SET PRICES, AND ENTERED INTO THESE TERMS IN RELIANCE UPON THE DISCLAIMERS AND LIMITATIONS OF LIABILITY SET FORTH HEREIN, WHICH FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES.
6.7 Jurisdictional Variations
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
7. INDEMNIFICATION
7.1 User Indemnification
You agree to defend, indemnify, and hold harmless Chartero.ai, Futy Tech LTD, and our affiliates, subsidiaries, officers, directors, employees, agents, contractors, licensors, suppliers, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to reasonable attorneys' fees and court costs) arising from or relating to:
- Your use or misuse of the Services
- Your violation of these Terms or any applicable law or regulation
- Your violation of any third-party rights, including intellectual property rights or privacy rights
- Your User Content or any content you submit, post, or transmit through the Services
- Your trading or investment activities conducted in reliance on information from the Services
- Any dispute between you and another user of the Services
- Your breach of any representations or warranties made in these Terms
- Any negligent or willful misconduct by you
7.2 Defense and Settlement
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate fully with us in asserting any available defenses. You may not settle any claim that affects our rights or obligations without our prior written consent.
8. SUBSCRIPTION PLANS AND PAYMENT TERMS
8.1 Subscription Plans
Chartero.ai offers various subscription plans with different features and pricing tiers ("Subscription Plans"). The specific features, limitations, and pricing for each plan are described on the Website and may be updated from time to time at our discretion.
8.2 Free Trial and Free Tier
We may offer a free trial period or a free tier with limited features. Free trials and free tiers are subject to:
- Time limitations or usage limitations as specified
- Potential conversion to paid subscriptions after the trial period
- Termination or modification at any time without notice
- Exclusion from certain premium features or support services
8.3 Fees and Payment
- All fees are quoted in the currency specified on the Website (GBP, USD, EUR, or other currencies)
- Subscription fees are payable in advance on a monthly, quarterly, or annual basis as selected
- You authorize us to charge your designated payment method for all fees owed
- All fees are non-refundable except as expressly stated in Section 8.6
- We use secure third-party payment processors and do not store your full payment card details
- You are responsible for providing accurate and up-to-date billing information
8.4 Automatic Renewal
Unless you cancel your subscription before the end of the current subscription period:
- Your subscription will automatically renew for successive periods of the same duration
- Your payment method will be automatically charged the then-current subscription fee
- Renewal fees may differ from the initial subscription fee due to promotional pricing or price changes
- We will provide at least 30 days' notice of any price increases for recurring subscriptions
8.5 Price Changes
We reserve the right to modify subscription fees at any time. Price changes will:
- Be communicated to you at least 30 days in advance via email or Website notice
- Take effect at the start of your next subscription renewal period
- Not apply retroactively to your current subscription period
- Give you the option to cancel your subscription before the price change takes effect
8.6 Refund Policy
General Policy: All subscription fees are non-refundable except in the following circumstances:
- 8.6.1 Service Failure: If the Services are unavailable for more than 48 consecutive hours due to technical issues on our end (excluding scheduled maintenance), you may request a pro-rata refund for the affected period.
- 8.6.2 Billing Errors: If you were charged in error, we will refund the erroneous charge within 14 days of notification.
- 8.6.3 Cancellation Within 14 Days (UK/EU Consumers): If you are a consumer located in the United Kingdom or European Union, you have the right to cancel your subscription within 14 days of purchase and receive a full refund, provided you have not fully consumed the Services.
- 8.6.4 Extraordinary Circumstances: We may, at our sole discretion, provide refunds in exceptional circumstances on a case-by-case basis.
Refund requests must be submitted to support@chartero.ai within 30 days of the relevant charge.
8.7 Cancellation
You may cancel your subscription at any time by:
- Accessing your account settings on the Website
- Contacting our support team at support@chartero.ai
Upon cancellation:
- You will continue to have access to the Services until the end of your current paid period
- No refund will be provided for the unused portion of the current subscription period (except as provided in Section 8.6)
- Your account may be downgraded to a free tier or may be deleted after the subscription expires
- Automatic renewal will be disabled
8.8 Taxes
Fees do not include any applicable taxes, levies, duties, or similar governmental assessments, including:
- Value-added tax (VAT)
- Goods and services tax (GST)
- Sales tax
- Withholding tax
You are responsible for paying all such taxes except for taxes based on our net income. If we are required to collect or pay taxes for which you are responsible, you will be invoiced for such amounts, and you agree to pay such invoiced amounts.
9. PRIVACY AND DATA PROTECTION
9.1 Privacy Policy
Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the practices described in the Privacy Policy.
9.2 ICO Registration
Futy Tech LTD is registered with the Information Commissioner's Office (ICO) in the United Kingdom under registration number ZC040677 as a data controller.
9.3 Data Protection Rights
As a user, you have certain rights regarding your personal data under applicable data protection laws, including:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure ("right to be forgotten")
- The right to restriction of processing
- The right to data portability
- The right to object to processing
- Rights related to automated decision-making
For more information and to exercise these rights, please see our Privacy Policy or contact our Data Protection Officer at dpo@chartero.ai.
9.4 Data Security
While we implement reasonable security measures to protect your data, you acknowledge that:
- No method of transmission or storage is 100% secure
- We cannot guarantee absolute security of your data
- You are responsible for maintaining the confidentiality of your account credentials
- You should use strong passwords and enable two-factor authentication where available
10. DISPUTE RESOLUTION AND GOVERNING LAW
10.1 Governing Law
These Terms and any disputes arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of England and Wales, United Kingdom, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.
10.2 Jurisdiction and Venue
10.2.1 Primary Jurisdiction - Turkish Courts
You and Chartero.ai agree that any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the courts located in Turkey. You hereby irrevocably consent to the jurisdiction of the Turkish courts and waive any objection to venue in such courts.
10.2.2 Alternative Jurisdiction - UK Courts
In the event that Turkish courts decline jurisdiction or it is otherwise legally impermissible to bring proceedings in Turkey, disputes may be brought before the courts of England and Wales, United Kingdom.
10.2.3 Consumer Rights
Nothing in this Section 10.2 shall deprive consumers of any mandatory rights under consumer protection laws in their country of residence, including the right to bring proceedings in their local courts where provided by law.
10.3 Informal Dispute Resolution
Before initiating any formal legal proceedings, you agree to attempt to resolve any dispute informally by:
- Contacting us at legal@chartero.ai with a detailed description of the dispute
- Providing us with 30 days to investigate and attempt to resolve the dispute
- Engaging in good faith negotiations to reach a mutually acceptable resolution
10.4 Arbitration (Optional)
As an alternative to court proceedings, either party may elect to resolve disputes through binding arbitration in accordance with:
- The rules of the London Court of International Arbitration (LCIA), or
- The Istanbul Arbitration Centre (ISTAC), or
- Such other arbitration body as the parties may mutually agree
Arbitration proceedings shall be:
- Conducted in English or Turkish as agreed by the parties
- Held in London, United Kingdom or Istanbul, Turkey as elected by the initiating party
- Conducted by a single arbitrator unless the parties agree otherwise
- Binding and final, with limited grounds for appeal
10.5 Class Action Waiver
TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND CHARTERO.AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR COLLECTIVE ACTION OR PROCEEDING. Unless both you and Chartero.ai agree otherwise, the arbitrator or court may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.
10.6 Limitation Period
Except where prohibited by law, any claim or cause of action arising out of or related to the Services or these Terms must be filed within one (1) year after such claim or cause of action arose, or be forever barred.
10.7 Equitable Relief
Notwithstanding the foregoing dispute resolution provisions, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.
11. TERMINATION
11.1 Termination by You
You may terminate your account and cease using the Services at any time by:
- Canceling your subscription through your account settings
- Requesting account deletion by contacting support@chartero.ai
- Ceasing to access or use the Services
11.2 Termination by Chartero.ai
We reserve the right to suspend or terminate your access to the Services, with or without cause and with or without notice, at any time if:
- You violate these Terms or any applicable law
- You engage in fraudulent, abusive, or harmful behavior
- Your use of the Services creates security risks or legal liability
- You fail to pay applicable fees when due
- We discontinue the Services or any portion thereof
- We determine, in our sole discretion, that termination is necessary
11.3 Effects of Termination
Upon termination of your account:
- Your right to access and use the Services will immediately cease
- We may delete your User Content, account data, and other information
- You will remain liable for any fees or charges incurred before termination
- Sections of these Terms that by their nature should survive termination will continue to apply
11.4 Survival
The following sections shall survive termination of these Terms: Sections 4 (Intellectual Property Rights), 5 (Acceptable Use Policy), 6 (Disclaimers and Limitations of Liability), 7 (Indemnification), 8.3 (Fees and Payment - for amounts owed), 9 (Privacy and Data Protection), 10 (Dispute Resolution and Governing Law), 11.4 (Survival), and 12 (General Provisions).
12. GENERAL PROVISIONS
12.1 Entire Agreement
These Terms, together with the Privacy Policy and any other policies or guidelines incorporated by reference, constitute the entire agreement between you and Chartero.ai regarding the Services and supersede all prior or contemporaneous agreements, communications, and understandings, whether written or oral.
12.2 Assignment
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may freely assign, transfer, or delegate our rights and obligations under these Terms without restriction. Any attempted assignment in violation of this section is void.
12.3 Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver of any provision of these Terms will be effective unless in writing and signed by an authorized representative of Chartero.ai.
12.4 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, such provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
12.5 Force Majeure
Neither party shall be liable for any failure or delay in performance under these Terms (except for payment obligations) due to causes beyond its reasonable control, including but not limited to:
- Acts of God, natural disasters, or severe weather
- War, terrorism, riots, or civil unrest
- Government actions, embargoes, or sanctions
- Pandemics or epidemics
- Strikes or labor disputes
- Telecommunications or internet failures
- Cyberattacks or security breaches
The affected party shall promptly notify the other party of the force majeure event and use reasonable efforts to mitigate its effects.
12.6 No Third-Party Beneficiaries
These Terms are for the sole benefit of you and Chartero.ai and do not create any third-party beneficiary rights. No person or entity not party to these Terms will have any right to enforce any provision hereof.
12.7 Relationship of the Parties
Nothing in these Terms creates any partnership, joint venture, agency, or employment relationship between you and Chartero.ai. You are an independent user of the Services, and neither party has authority to bind the other.
12.8 Notices
All notices to Chartero.ai under these Terms shall be sent to:
Email: legal@chartero.ai
Postal Address:
Futy Tech LTD
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
United Kingdom
Notices to you may be sent to the email address associated with your account or posted on the Website. Notices are deemed received when sent by email or 3 business days after posting.
12.9 Language
These Terms are drafted in English. Any translations provided are for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.
12.10 Headings
The section headings in these Terms are for convenience only and have no legal or contractual effect.
12.11 Export Controls
You agree not to export, re-export, or transfer, directly or indirectly, any technical data or software provided through the Services, or any direct product thereof, in violation of any applicable export laws or regulations.
12.12 Government Users
If you are a government entity or government employee, the Services are "commercial computer software" and "commercial computer software documentation" as defined in applicable procurement regulations. Use, reproduction, and disclosure are subject to these Terms.
12.13 Electronic Communications
You consent to receive communications from us electronically, including via email or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
12.14 Contact Information
If you have any questions about these Terms, please contact us at:
General Inquiries: support@chartero.ai
Legal Matters: legal@chartero.ai
Data Protection: dpo@chartero.ai
Futy Tech LTD
Company Number: 16850504
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
United Kingdom
ICO Registration Number: ZC040677
